The CrafterQ dev team was busy in May. New highlights include:
Agent Management
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Added Agent Avatars!
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Added ability to enable/disable agents on the fly
Chat & User Experience
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Improved analytics compatibility by allowing chatbot events to propagate correctly to Google Analytics and Tag Manager integrations.
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Fixed an issue where starting a new chat could interrupt the response of an active conversation.
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Fixed issues where website styles could leak into the CrafterQ UI and affect chatbot appearance.
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Fixed an issue where explainer videos would fail to play on iPhone devices using Chrome.
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Improved handling of websocket events to keep the UI more accurately synchronized with system activity.
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Fixed issues where dashboard views could display an extra day in reporting.
Playground Improvements
- Added source information visibility in Settings View (soon in Playground) so admins can better understand how answers are generated.
Read more here: